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My Resume

Work Experience

Digital Product Manager

American Express

January 2023 - Present

Sunrise, FL

  • Collaborate with cross-functional teams to create, build, and oversee the management of products that use enterprise marketing technology to deliver user-focused, efficient, and top-notch digital marketing experiences that drive business growth.

  • Develop, maintain, and execute product roadmap and documentation, including user stories, use cases, and release notes.

  • Define product success metrics, track and analyze product performance, and make data-driven decisions to optimize product features, user experience, and inform product strategy.

Educator & Multimedia Project Manager

Schools in Florida

April 2018 - October 2022

Gainesville, FL; Hialeah Gardens, FL; Miami, FL

  • Seven grade levels (6th – 12th) of teaching experience; genuine skill instructing English language learners (ELL), students with learning disabilities, and students of low-socioeconomic statuses.

  • Thrived in programming differentiated, STEAM, and standard based lessons for traditional and blended learning environments using various digital platforms, engaging in research, inquiry, and best practices to design, test, and disseminate innovative solutions in K-12 education.

  • Led the design and development of the school's website and end-to-end video production process for various educational programs using UX design, research, and testing, leveraging user feedback and data insights to optimize website design and functionality.

  • Spearheaded the school’s STEM and Mobile Device initiatives, which succeeded in earning National STEM School Certification through AdvancED/Cognia.

Education

Doctor of Education, Curriculum and Instruction  

Concentration: Educational Technology

August 2022 - August 2025

University of Florida

 

Gainesville, FL

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Master of Education

Concentration: Educational Leadership

August 2020 - August 2022

University of Florida

 

Gainesville, FL

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Bachelor of Arts, Natural and Applied Sciences

Minors: Biology, Chemistry, and Entrepreneurship

August 2017 - April 2020

Florida International University

 

Miami, FL

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Professional Attributes

Skills

Product Design and Strategy 

Problem-Solving

Product Development and Road-Mapping

Agile Methodologies

Research and Inquiry

Usability Testing

Communication Management

Technical Product/Project Management

Market Analysis

Languages

English 

Spanish 

French (working proficiency)

Italian (working proficiency)

German (working proficiency)

Tools

Microsoft Office Suite 365

Adobe Creative Cloud Suite

Google Workspace

Figma

JIRA & Rally

MURAL

Certifications

Product School's Team Product Corporate Training

Florida Department of Education - Educational Leadership and Biology

SAFe Team Product Corporate Training

Google, Microsoft, and Apple Certified Educator

Springboard (UX Design and Data Analytics)

Skip Level Technical Training for Non-Engineering Professionals

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© 2023 by Lauren C. Batista

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